Message From Chairperson

Mashrur Arefin

Chairperson, Swift Member & User Group of Bangladesh (SMUGB).

Mashrur Arefin has been the Managing Director & CEO of City Bank Plc since 2019. He began his banking career in 1995 as a management trainee at ANZ Grindlays Bank. Over his 30-year career, he has held key positions at prominent institutions, including ANZ Bank Melbourne, Standard Chartered Bank Qatar, Citibank N.A., American Express Bank, BRAC Bank, and Eastern Bank. A former cadet of Barisal Cadet College, Mashrur is a graduate of Aligarh Muslim University. He holds a Master’s degree in English from Dhaka University and an MBA from Victoria University in Melbourne. He later completed an intensive course in advanced financial management at INSEAD Business School in France. During his tenure as CEO of City Bank over the past six years, he has led the bank to unprecedented growth. The bank’s deposits increased from Tk 21,000 crore to Tk 52,000 crore, its loan portfolio expanded from Tk 23,000 crore to Tk 45,000 crore, and its operating profit grew from Tk 668 crore to Tk 2,287 crore in 2024. Under his leadership, City Bank has evolved from an urban-centric financial institution to a bank serving the masses, with financial inclusion at its core. Beyond his accomplishments in banking, Mashrur is also a distinguished novelist, poet, and translator.

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